Documentationv1.0 Beta

Contact Support

Get Help & Support

Need help with UniTick? We're here to assist you with any questions, issues, or feedback you may have.

Contact Methods

General Support

For general questions, account issues, or platform guidance.

  • Account setup and verification
  • Payment and wallet issues
  • Ticket management questions
  • Platform navigation help
Contact General Support

Vendor Support

For vendors needing help with onboarding, payments, or business verification.

  • Vendor onboarding process
  • Wallet whitelist assistance
  • Business verification help
  • Payment and analytics support
Contact Vendor Support

Technical Support

For technical issues, API questions, or integration help.

  • Blockchain transaction issues
  • API integration support
  • Smart contract questions
  • Technical troubleshooting
Contact Technical Support

Partnership & Business

For partnership opportunities, business inquiries, or media requests.

  • Partnership opportunities
  • Business development
  • Media and press inquiries
  • Investment opportunities
Contact Business Team

Response Times

24h

General Support

48h

Vendor Support

72h

Technical Support

Before Contacting Us

  • Check our FAQ section
  • Review troubleshooting guide
  • Include relevant details
  • Provide transaction hashes if applicable

Community Resources

  • GitHub repository
  • Community discussions
  • Documentation updates
  • Feature requests