Documentationv1.0 Beta

For Customers

Customer Guide

Welcome to UniTick! This comprehensive guide will help you make the most of our unified ticketing platform. Learn how to book services from multiple vendors, manage your tickets, and enjoy seamless experiences.

Getting Started as a Customer

1

Create Your Account

Sign up with your email address and verify your account to get started.

Sign up with email
Verify your email address
Complete your profile
Access your dashboard
2

Get UTICK Tokens

Claim free UTICK tokens from our testnet faucet to start making purchases.

Visit your dashboard
Click "Claim Faucet" or "Get UTICK"
Claim free testnet tokens
Wait for tokens to appear

Note: You'll also need Base Sepolia ETH for gas fees. Get it from Base Sepolia faucet separately.

3

Browse Services

Explore services from multiple vendors and add them to your cart for a unified booking experience.

Browse vendor services
Add services to cart
Review your selections
Proceed to checkout

Customer Benefits

Convenience

One platform, multiple vendors

Savings

Reduced transaction fees

Security

Blockchain-backed tickets

Making Your First Order

1

Approve UTICK Tokens

First, approve the platform to spend your UTICK tokens for the order.

Click "Approve UTICK Tokens"
Confirm transaction in wallet
Wait for approval confirmation
Payment button becomes available
2

Complete Payment

Process your payment to create the order and mint your NFT tickets.

Click "Pay X.XX UTICK"
Confirm payment transaction
Wait for transaction confirmation
NFT tickets are minted
3

Access Your Tickets

View your NFT tickets, download PDFs, and access QR codes for verification.

Go to your dashboard
Click "View Tickets & QR Codes"
Download PDF tickets
Show QR codes to vendors

Managing Your Tickets

QR Code Verification

  • Unique QR codes for each ticket
  • Vendor scanning for verification
  • Offline verification capability
  • Fraud prevention

PDF Downloads

  • Professional ticket design
  • Offline access capability
  • Print-friendly format
  • Backup ticket storage

Customer Support

  • 24/7 help documentation
  • Email support
  • Troubleshooting guides
  • Community forums

Best Practices

  • Keep your wallet secure
  • Verify vendor authenticity
  • Download tickets immediately
  • Check order confirmations